Privacy

PRIVACY POLICY

The Letterbox Consultancy – Privacy Policy Updated: May 2018

Who is The Letterbox Consultancy Ltd?

The Letterbox Consultancy Ltd is a door drop agency. Registered Office: CooperPaul, 14-18 Forest Road, Loughton Essex IG10 1DX. Our company registration number is 5635286. Our VAT registration number is 872 5645 95. The Letterbox Consultancy Ltd is a member of the Direct Marketing Association (UK) and abides by its code of practice.

The Letterbox Consultancy can be contacted by phoning 01992 637333, emailing sales@letterboxconsultancy.co.uk or mailing 57 Roundmoor Drive, Cheshunt, Herts, EN8 9HU. The Data Protection Officer at The Letterbox Consultancy is Annette Dodd, Company Secretary.

What do we do with your personal information?

The Letterbox Consultancy operates as a B2B organisation and therefore handles no consumer data. Personal information handled by The Letterbox Consultancy relates to those with associated business interests. As a controller, we only use this data to manage our business.

If you contact us through our web site, your personal data is collected and used to respond to your enquiry – on the legal basis of pre-contract and consent.

If you provide your data and give us permission to be added to our newsletter database, we may include your email data in our regular e-newsletter. Other direct communication, via email, post or phone, will only be related to specific business operations i.e. door drop pre-contract and contract.

All data is stored securely and we will not share your data with any other party.

We would use such data under the Legitimate Interest grounds of the Data Protection Act (2018) and we have carried out a Legitimate Interest Assessment and Balancing Test to justify this.

What choices do I have about how my data is used?

The Letterbox Consultancy will ask your preference as to whether you wish to receive our regular e-newsletter and if you do not wish to receive this, your preference will be recorded.

If you have any other questions about the information held about you, you may contact us on 01992 637333, sales@letterboxconsultancy.co.ukor 57 Roundmoor Drive, Cheshunt, Herts, EN8 9HU.

Where do we process data?

We process data at our trading address at 57 Roundmoor Drive, Cheshunt, Herts, EN8 9HU, and occasionally on secure and protected devices outside our premises.

We apply UK data protection law to our processing.

How do we keep data secure?

We take appropriate steps to maintain our contact information in a secure environment to prevent unauthorised use.

How do we use cookies?

Cookies are small text files that are placed on your computer, with your permission, in order to let websites do several important things.

The Letterbox Consultancy Ltd may use the following categories of cookies:

  1. Strictly necessary cookies: These do not require consent and are vital to make the website work properly. This category of cookie may include those which allow online shopping baskets to function.
    2. Performance cookies: These cookies generally help the website operator fix bugs or glitches on the website. They may also provide analytics on which web pages are popular, allowing the website operator to improve the quality of the user’s experience.
    3. Functionality cookies: These may include settings like “remember me” buttons, language settings, text size and anything that remembers the particular settings chosen by the user. These cookies can be persistent or session cookies, which generally have a longer lifespan than other cookies.

How to control cookies?

When you first visit this website we ask for your consent to use cookies. You can choose not to accept cookies but please be aware that services you request may not be available. If you delete your cookies or clear your cache, you may be asked to give your consent again. This is because a cookie is usually used to remember the choice you made the first time.

If you wish to revoke your consent to the use of cookies on this website you can either delete the cookies in your browser’s memory or clear your cache.

If you wish to prevent cookies being set before you visit this website, or most other websites, you can set your browser to block cookies. Most browsers allow you to do this in their settings.

If you would like to know more about cookies, please visit the ICO website

Contact form.

If you get in touch with us via our Contact Form we will keep this information simply to reply to you for customer service purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Analytics

We use analytics on our website to track anonymous analytics data. This service is provided by Roxr Software, you can find their Privacy Policy here https://clicky.com/terms/privacy

What happens when I follow links from the site?

If you follow links to other sites from our website your data will be subject to the privacy policies of those sites. You should refer to these policies before providing your data.

What happens when this policy changes?

Changes may be necessary to this policy to reflect legal or data processing developments. If we change the policy we will provide information on our website so that users can review the changes. Any significantly different use of your data will be communicated to you and you will be able to choose whether you agree to the new use.