Privacy Policy

Last updated: January 02, 2024

This Privacy Notice for THE LETTERBOX CONSULTANCY LIMITED (“we”, “us”, “our”) describes how and why we access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”).

  • Visit our website at letterboxconsultancy.com or any website of ours that links to this Privacy Notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. Contact us at privacy@letterboxconsultancy.co.uk.

Summary of Key Points

This summary highlights key points. For details, use the table of contents below.

Table of Contents

1. What Information Do We Collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in our products and Services, participate in activities on the Services, or otherwise contact us.

Personal information provided by you may include:

  • Names
  • Phone numbers
  • Email addresses

Sensitive information

We do not process sensitive information.

Accuracy: All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

2. How Do We Process Your Information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

  • Evaluate and improve Services: Identify usage trends, determine campaign effectiveness, and enhance products, marketing, and user experience.
  • Identify usage trends: Understand how our Services are used to improve them.
  • Compliance: Comply with legal obligations, respond to legal requests, and exercise, establish, or defend legal rights.

3. When and With Whom Do We Share Your Personal Information?

In short: We may share information in specific situations and/or with specific third parties.

  • Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.

4. Do We Use Cookies and Other Tracking Technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar technologies (e.g., web beacons, pixels) to gather information when you interact with our Services. Some technologies help maintain security, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We may allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including ad management, interest-based ads, and abandoned cart reminders (depending on your communication preferences).

See our Cookie Notice for details on how we use such technologies and how you can refuse certain cookies.

Google Analytics

We may use Google Analytics to track and analyse the use of the Services. To opt out, visit tools.google.com/dlpage/gaoptout. For more information on Google’s privacy practices, see policies.google.com/privacy.

5. How Long Do We Keep Your Information?

In short: We keep your information as long as necessary to fulfil the purposes outlined in this Notice unless otherwise required by law.

When there is no ongoing legitimate business need to process your personal information, we will delete or anonymise it. If deletion is not possible (e.g., due to backups), we will securely store your information and isolate it from further processing until deletion is possible.

6. Do We Collect Information From Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age, nor do we knowingly sell such personal information.

By using the Services, you represent that you are at least 18 or are the parent/guardian of a minor using the Services with your consent. If we learn that personal information from users under 18 has been collected, we will deactivate the account and promptly delete the data. To report such data, contact privacy@letterboxconsultancy.co.uk.

7. What Are Your Privacy Rights?

In short: You may review, change, or terminate your account at any time, subject to your location.

Withdrawing your consent

If we rely on your consent (express or implied, as permitted by law), you may withdraw it at any time by contacting us using the details in 10. How can you contact us about this notice? This does not affect the lawfulness of processing prior to withdrawal and, where allowed by law, does not affect processing based on other lawful grounds.

Opting out of marketing

You can unsubscribe from marketing emails at any time via the unsubscribe link in our emails or by contacting us (see section 10). We may still send service-related or other non-marketing communications.

Questions about your rights? Email privacy@letterboxconsultancy.co.uk.

8. Controls for Do-Not-Track Features

Most browsers and some mobile OS/apps include a Do-Not-Track (“DNT”) setting. No uniform standard exists for recognising DNT signals; therefore, we do not currently respond to DNT signals. If a standard is adopted that we must follow, we will update this Notice.

9. Do We Make Updates to This Notice?

In short: Yes. We will update this Notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by the revised date at the top. If material changes are made, we may notify you by prominently posting a notice or by sending you a direct notification. Please review this Notice regularly.

10. How Can You Contact Us About This Notice?

Email: privacy@letterboxconsultancy.co.uk

Post:

THE LETTERBOX CONSULTANCY LIMITED
57 Roundmoor Drive
Cheshunt, Herts EN8 9HU
United Kingdom

11. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on your local laws, you may have rights to request access to the personal information we collect, details about how we process it, correct inaccuracies, delete your personal information, or withdraw consent. These rights may be limited in some circumstances by applicable law.

To submit a request, please complete send an email to : privacy@letterboxconsultancy.co.uk